It is the only element of the service that is short of stellar. Forgive me for not acknowledging your humanity! I would still encourage them, though, to consider a live-chat or phone option for customer service. I misunderstood the reference to them being the “Smilebox WEB” and “The Voice of Customer Service” and presumed they were a bot. *Amendment* After clarification-and in case you’re the type of person who reads the review but not the response-my Smilebox customer service experience was a with a human after all. On the other hand, you PROBABLY won’t need customer service. Smilebox Launches New, Intuitive eCard Add-On for First-Ever Gmail Implementation Easily customize and send animated ecards in Gmail for any occasion or everyday moment Ma11:45 AM. The lack of any sort of real-time or near real-time communication with a real person (or a competent bot) is a bit outdated. Their customer service, though, is very slow and difficult to interact with. The personalized e-card-especially with the music component-can really deliver an touching and emotional moment. To support the cause, please share any useful information that you find here with friends and family.One great service with one flaw to consider GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. GetHuman has no relationship with SmileBox and does not operate its help desk or customer support operations. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like SmileBox. If you see any errors in this information, be sure to let GetHuman know. In spite of the varied and sophisticated ways in which you can customize your uploaded images, the site is refreshingly. offers a range of ways in which to enhance and share your photos and videos. In total, you can communicate with SmileBox using 2 different media: email, web. Editor's Review: is a great new way to enhance and organise your pictures, craft unique designs and share with friends. SmileBox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. You may go several hours or a day without getting a reply from SmileBox agents. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. If you are looking for SmileBox's best customer help page or faq or forum, this is the best entry point according to 1,548 GetHuman users in the last 12 months. This is the SmileBox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. When this was last updated Tue 08:00:00 GMT+0000 (Coordinated Universal Time) SmileBox Help Pages: What to Know
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